CPAP Store New York – Advertisement & Privacy Policy

At CPAP Store New York, we are committed to protecting your privacy and managing your information with transparency and integrity. This policy explains how we collect, use, and share your information through our advertising, website services, and customer communications, in accordance with U.S. consumer privacy laws and advertising guidelines.

Data Collection

  • Information You Provide: We collect personal data such as name, address, phone number, and email when you create an account, place an order, sign up for emails, or submit a form.
  • Automatically Collected Data: When you interact with our website, we gather technical data such as IP address, device type, location, and pages viewed through cookies, pixels, and analytics tools.
  • Third-Party Sources: We may receive marketing or demographic information from service providers or advertising platforms to help improve targeting and campaign relevance.

How We Use Your Information

  • Process orders and deliver your products
  • Respond to inquiries and provide customer support
  • Send transactional communications and updates
  • Deliver personalized marketing and promotions
  • Analyze site usage and advertising performance
  • Prevent fraud, comply with legal requirements, and enforce policies

Data Sharing

We may share information in the following limited circumstances:

  • Service Providers: Fulfillment, shipping, payment, email, and marketing vendors under strict confidentiality.
  • Legal Requirements: To comply with subpoenas, court orders, or law enforcement requests.
  • Business Changes: In connection with a merger, acquisition, sale of assets, or bankruptcy.

We do not sell your personal information to third parties.

Email & SMS Communications

You may receive communications from us if you opt in to newsletters, place an order, or engage with our customer service. These may include order updates, special offers, back-in-stock alerts, or helpful product tips.

You may unsubscribe at any time using the unsubscribe link in our emails or by replying “STOP” to SMS messages.

Cookies & Advertising

We use cookies and tools like Google Ads, Meta Pixel, and analytics software to optimise your experience and deliver relevant advertisements. These cookies may help us track user behaviour, measure conversions, and retarget interested visitors.

You may manage cookie preferences in your browser or through consent tools on our site.

Account Security

You are responsible for maintaining the security of your login credentials. Please use a strong password and notify us immediately if you suspect unauthorized access.

Your Rights (CCPA & U.S. Law)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to:

  • Know what personal data we collect and how we use it
  • Request access to or deletion of your personal information
  • Opt out of certain types of data processing or sale (which we do not engage in)

To make a privacy request, please contact us via the information below.

Health-Related Information

Although CPAP Store New York is not a HIPAA-covered entity, we treat any customer health-related information with high confidentiality and care. We do not store or process medical diagnoses. Our site is not a substitute for professional medical advice.

Changes to This Policy

This policy may be updated periodically to reflect changes in technology, regulations, or business operations. Any updates will be posted on this page. Continued use of our site constitutes your acceptance of the updated policy.

Contact Us

If you have questions or would like to submit a privacy request, please contact us:

Email: info@cpapstorenewyork.com
Phone: 1-888-512-7278