Mobile Messaging Policy

Effective Date: 11/11/2023

Stay connected with CPAPStoreUSA.com by signing up to receive mobile text messages and WhatsApp notifications for order updates, product alerts, promotional offers, and customer support. Message frequency may vary. Standard message and data rates may apply based on your mobile carrier and plan.

Consent to Receive Mobile Messages

By opting in, you consent to receive messages from CPAP Store USA via SMS and WhatsApp, which may be sent using an automatic dialing system. These may include order confirmations, shipping updates, service notifications, and promotional content.

Providing your phone number and agreeing to receive messages is voluntary and not required for purchase. You must be at least 13 years of age to subscribe to our mobile messaging services.

Managing Your Preferences

WhatsApp Communication

If you message us or provide your number for WhatsApp, you authorize CPAP Store USA to communicate with you regarding orders, support, or promotions via WhatsApp Business Messaging. We will not send unsolicited WhatsApp marketing without prior consent.

You may opt out of WhatsApp messages at any time by replying STOP or by contacting us at info@cpapstoreusa.com. WhatsApp communications are subject to the WhatsApp Business Terms.

Supported Carriers

Our SMS service is supported by most major U.S. mobile carriers including AT&T, Verizon Wireless, T-Mobile®, Sprint, U.S. Cellular, Boost, Cricket, MetroPCS, and others. Message delivery may vary depending on your provider.

T-Mobile is not liable for delayed or undelivered messages.

Privacy & Data Use

CPAP Store USA does not share, sell, or rent your mobile number or opt-in data to third parties for marketing. For full details on how your data is collected and protected, please review our Privacy Policy.

Health Information Disclaimer

While CPAP Store USA is not a HIPAA-covered entity, we handle all customer health-related information with care and discretion. Please note that SMS and WhatsApp communications are not encrypted and may not be secure for transmitting protected health information (PHI).

By communicating with us via mobile messaging, you acknowledge and accept the potential privacy risks. If you prefer a secure method for discussing health-related matters, please contact us directly via phone or secure email at info@cpapstoreusa.com.